Refund and Returns Policy

We want you to be fully satisfied with your purchase. If you’re not, here’s what you need to know:

Eligibility:

• You may return items within 7 days of delivery.
• Items must be unused, unwashed, and in original packaging.

Refunds:

• Processed within 5–10 business days after item inspection.
• Shipping costs are non-refundable.

Exceptions:

• Final sale items
• Customized/personalized goods
• Health/hygiene-sensitive products

Exchanges:

• Available for damaged/defective items only

📧 For any refund or return assistance, email: info.itemsvilla@gmail.com