Refund and Returns Policy

We want you to be fully satisfied with your purchase. If you’re not, here’s what you need to know:

Eligibility:

  • You may return items within 7 days of delivery.
  • Items must be unused, unwashed, and in original packaging.

Refunds:

  • Processed within 5–10 business days after item inspection.
  • Shipping costs are non-refundable.

Exceptions:

  • Final sale items
  • Customized/personalized goods
  • Health/hygiene-sensitive products

Exchanges:

  • Available for damaged/defective items only

📧 For any refund or return assistance, email: info.itemsvilla@gmail.com

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